Express Leaderboard Metric Weighting
Growth – 40%
20% - 100% Gross Prepaid % Tgt (DCS)
10% - 100% Magenta in Metro % Tgt
10% - 15% BYOD % of Acts
Revenue – 20%
15% - $9.50 Feature Revenue (ECS)
5% - 60% Upgrade Protection Attach
Quality – 30%
10% - 60% 155 Day Act Retention
10% - 50% 95 Day Feature Retention
10% - Flagged Activations Rank
Experience – 10%
5% - 9.5 CSAT Survey Score
5% - 100% Ready! Training Completion